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City Continental London Kensington Hotel

Address: 11-13 Penywern Rd, London SW5 9TT, London
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Hotel Photos (4)
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Location Overview
City Continental London Kensington Hotel (formerly Comfort Inn Earl's Court Hotel) is located in London, England, within 100 m of Earls Court Exhibition Centre and is 2 km from the famous Harrods department store. In this hotel, guests can enjoy every moment of their stay in London. This convenient hotel is walking distance from Olympia and Earl's Court Exhibition Halls.
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Rooms Information
City Continental London Kensington Hotel (formerly Comfort Inn Earl's Court Hotel) has 60 bedrooms, single rooms, double rooms, twin rooms and triple/family rooms. All rooms are equipped with an en-suite bathroom, attractively designed with bright colors. Room features direct dial telephone, high speed wireless Internet facilities, complimentary tea and coffee making facilities, hairdryer, in-room safe, and dry cleaning services. Smoking and non-smoking rooms are also available on request.

Restaurants & Bars
City Continental London Kensington Hotel (formerly Comfort Inn Earl's Court Hotel) has a spacious breakfast room located on the lower ground floor. Guests are served continental buffet breakfast which features cold and hot beverages, muesli, cereals, boiled eggs, freshly baked croissants and rolls, fruit segments, fruit yogurts, cheese, fruit salad, white and brown toast, mixed jams and butter. Continental Buffet Breakfast is chargeable.

Facilities & Services
Guests of City Continental London Kensington Hotel (formerly Comfort Inn Earl's Court Hotel) can make an early start with the wake-up call service of the hotel, before enjoying browsing the morning papers. The lobby comes with a computer having high speed internet access, and multilingual staff at the 24-hour front desk can advise on nearby places of interest and restaurants, and organize airport transport. Further facilities include 24 hour front desk, safe deposit box, multilingual staff, elevators, and airport transportation.
Customer Reviews (5)
From 1 to 5 out of 5
The hotel had a good location, it was clean and had friendly staff. The breakfast was poor. All over pretty ok.
Good ratio quality/cost for London.No one problem ; extended breakfast
Room quite basic. A lot of noise even from people walking in room overhead
found the staff very unsociable, we was in the basement and we had a door in our room which led to the back of the hotel, when we returned on saturday from our day out we found the glass smased -someone had tried to break in,there was not anyone on the premises that could repair it , there was no manager, we had to be put in a single room taking into account my husband is 17stone and I am 10 stone which was very unpleasant,the receptionist was not bothered one bit about this , she never gave us extra towels,cupos,coffee etc, I said it was unfair that we had paid for a double room and could we be reinbursed, she said I had to put it in writing which I did there and then and gave it to her, we are still waiting from a reply from the hotel which is really annoying a reply would be appreciated urgently. needless to say we will not be stopping here again, the staff was very unhelpful,unsympathetic there english was very poor, my husband asked them for another cup for our room and he was given a toilet roll, the breakfast staff was very unhelpful and one older lady was very unpleasant,
The hotel was nice with quiet rooms and a fantastic location, just around the corner of Earls Court tube station. The room was a bit small but very clean. The employees were polite and we were pleasantly surprised when we were asked for feedback during our stay.
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