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Best Western Hotel Phoenix, London

Address: 1 Kensington Gardens Square, London
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Hotel Photos (8)
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Location Overview
The Best Western Hotel Phoenix is located in the centre of London on the peaceful Kensington Gardens Square, only 3minutes from Hyde Park and close to Oxford Street and Theatreland. The city’s main tourist attractions, business district, shops, restaurants, bars and entertainment venues are within easy reach from the hotel, which makes it the perfect starting point for a visit to London. The nearest airport to the hotel is London Heathrow Airport, which is located 24km away. The underground station within walking distance from the hotel provides quick and easy access to the entire city and surrounding areas. Best Western Hotel Phoenix provides guests with a comfortable stay at reasonable prices, featuring great service and all the amenities of a modern hotel
Rooms Information
The hotel has 125 comfortable and spacious guest rooms, tastefully furnished with décor of the highest standard and neutral colours. All rooms are equipped with a private en suite bathroom, hairdryer, television with satellite TV, AM/FM radio, direct dial telephone, data port, free high speed internet access, work desk with lamp, coffee/tea maker, alarm clock and armchairs

Restaurants & Bars
Guests can ease themselves into the day with an enjoyable, leisurely breakfast served in the hotel’s breakfast restaurant every morning, offering guests a choice between a full Continental buffet or the challenge of the famed Phoenix full English platter. The lobby bar provides guests with a quiet and relaxing atmosphere to sit back and unwind while enjoying a few drinks after a long and busy day

Facilities & Services
Best Western Hotel Phoenix provides guests with a few facilities and services including 24 hour front desk, concierge services, multilingual staff, baggage hold, lounge, facilities for disabled guests, elevator, guest laundry, safe deposit boxes at front desk, babysitting services, tourist information, porter service, wireless high-speed Internet access is available in the hotel lobby free of charge, secretarial services, computer terminal with internet access, daily housekeeping services, medical assistance and wake up calls
Average
6.9
Customer Reviews (10)
From 1 to 5 out of 10
9.0
The outstanding features are its continental breakfast and the helpful, competent and very knowledgeable staff. The Best Western Phoenix is well located, easy to get from it to other places in London and beside the Queensway with good restaurants and fair shops. Some other reviews criticized it for being noisy - partly true, the walls are thin; for rooms being too hot (the radiators can be turned down and windows opened); and small rooms - true but expected in London in most hotels. We didn't find any of those criticisms serious. The rooms are very clean and well maintained. Its downgrading in ranking may be due to its lack of such ameneties as an exercise room, full service restaurant, or pool, but those amenities aren't important to us...We walk and tour.
6.0
Quiet hotel near to tube station. Great breakfast for 3 star hotel.
5.0
Extremely small rooms and beds
7.0
Great location, friendly staff, good value breakfast. But avoid room 114 - too hot even during Oct with all windows opened. would stay again.
6.5
Good location, very central, very short walk to two tube stations. Rooms pretty basic, some torn patches on blankets etc., but thankfully very clean. Lots of creaking form wooden floors. Shower cabin a major problem for people of larger sizes! Courteous and obliging staff. Continental breakfast pretty basic too, English one cost 6 pounds 50! Overall, a good deal for the budget traveler, but not for the ones who are looking for at least the minimum of luxury.