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Hotel Queens, London

Address: 122 Church Road, Crystal Palace, London
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Location Overview
The Hotel Queens is situated near the centre of London, at the Crystal Palace area. The Crystal Palace Sports Centre, the Crystal Palace Museum, the Crystal Palace Park and the Horniman Museum, all are 1 km away from the hotel. Distance of the Heathrow airport is about 45 km from the hotel
Rooms Information
The Hotel Queens has 98 well decorated luxury guest rooms over 4 floors. All the rooms have attached bathroom. All the rooms are equipped with cable or satellite TV, direct-dial telephone, tea or coffee maker, iron with ironing board, hairdryer, sofa-bed and safe deposit box

Restaurants & Bars
The restaurant of the Hotel Queens serves local and international dishes as breakfast and dinner to guests. The bar of the hotel serves various types of drinks to guests

Facilities & Services
24-hour reception of the Hotel Queens provides currency exchange service. Laundry service is available in this hotel. Guests can park their car at the secure car parking area of the hotel in free of cost. They can play pool in the pool table of the hotel

Business Facilities
The Hotel Queens has eight meeting or conference rooms. Capacity of these rooms is 6 to 600 people. There is a function suite also, which has a capacity of 550 people
Average
2.5
Customer Reviews (2)
From 1 to 2 out of 2
2.0
This is a very cheap hotel, both in what you pay for the room and how everything looks. The surroundings of the hotel looks a bit sad (could have been just that street). The hotel outside looked a bit old, but OK. The lobby looks nice in the daytime, but when it gets dark, you can see that how terribly it's lit. The hallways to the room looked old and poorly maintained. They have tried to make it all look more exclusive by putting a wall-to-wall carpet that looked like a typical carpet you could find in a 4/5 star hotel. That carpet followed us to the room, as did the impression of poor maintenance. When we got inside the room, I asked my girlfriend: Is this it? This is where we're staying? To answer those questions: Yes. We were tired from a long trip. Fortunately the beds were quite comfortable. There was a small LCD-TV on a big wall. It looked like the TV got its signals from a socket in the wall. I was wrong. The TV was equipped with a table antenna and the signal in the room was very poor. I hope the bathroom was clean. The floor didn’t exactly get me convinced with its old and worn-out chess-tiles-look. Only one window in the room that wasn’t easy to open, and didn’t stay open. I had to put something in the opening to keep it open. There were no locks, so I think it was possible to open it from the outside. The breakfast was a disgrace, sugar, sugar and sugar, and only light bread with no fibres at all. I don’t drink coffee, but my girlfriend told me it didn’t taste very good. No fruits or vitamins at all. We bought our own breakfast and fruits and brought it with us after that. The room where the breakfast was served looked like the worst room, the same awful lighting, and old worn-out curtains. The only positive thing was the view and cold milk. We would have bought our own milk as well if the room had been equipped with a minibar (which it wasn’t). It said on a card in the lobby that the hotel had a free wireless internet. I tried to find it in the room, but it seems like it was only in the lobby area. I wanted to read what others had written about the hotel. I had to use my cell. I read that the hotel was crappy and the staffs are rude. In other words; there was no reason to bother with complaining. We didn’t spend much time at the hotel. Most of the time, we spent in London with sightseeing. A short 5 minute walk got us from the hotel to the bus station (Crystal Palace). The bus stops on almost every stop on the way to London, so you would have to sit for about an hour. There won’t be a next time on that hotel. The next time it would be closer to London with faster transportation to the city and the airport, and at least one more star. If you love cheap and don’t care about how you live, the surroundings and your health, this hotel is perfect. Like I said, I won’t set my foot inside that hotel ever again.
3.0
The room was not clean when we arrived, and shets was dirty. The break fast was great. The room keys did not work every morning.