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Custom House Hotel, London 
Address:
272-283 Victoria Dock Road, E16 3bx, London
Hotel Photos (6)
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Location Overview
The Custom House Hotel is situated near the ExCel Conference Centre. The ExCel Conference Centre is only 300 m away from the hotel. The London city airport is 3.2 km away from the hotel. The Canary Wharf is about 5 km away from the hotel. The Tower Bridge and Tower of London are about 8 km away from the hotel
Rooms Information
The Custom House Hotel has 278 well decorated luxury guest rooms. All the rooms have attached bathroom. All the rooms are equipped with satellite TV, direct-dial telephone, mini bar, hairdryer, tea or coffee maker, sofa-bed and safe deposit box. All the rooms have air conditioning and magnetic or electronic door locking system. Internet is accessible in all the rooms
Restaurants & Bars
Camelia, the restaurant of the Custom House Hotel serves breakfast, lunch and dinner. Another restaurant Ho Lee serves Chinese dishes. The café and the pub serve snacks and drinks to the guests. Silver bar & restaurant serves both meals and drinks to guests
Facilities & Services
24-hour reception of the Custom House Hotel provides currency exchange service. Laundry service is available in this hotel. Guests can park their car in the hotel parking area. Internet is also available in the public area of the hotel
Business Facilities
The Custom House Hotel has three meeting or conference rooms. Total capacity of these rooms are 350 delegates
Average
7.5
Customer Reviews (15)
From 1 to 5 out of 15
7.0
Yeego Customer from: United Kingdom - Date of Stay: July 2011
Type of Traveller: Mature Couple - Age Group: 41 - 50
Type of Traveller: Mature Couple - Age Group: 41 - 50
Convienient, clean and tidy, nice room. Stayed there 3 times now and would stay again.
5.5
Yeego Customer from: United Kingdom - Date of Stay: July 2011
Type of Traveller: Business Traveller - Age Group: 26 - 30
Type of Traveller: Business Traveller - Age Group: 26 - 30
Hotel was locate very close to the Excel centre which is where we had a three day conference. The hotel was basic but clean. The bathroom is tiny and the shower is especially small. When we arrived I was told there were no double rooms left even though we had booked three months in advance. We told the staff this was unaccetable and they found a twin room which we had originally booked.
8.0
Yeego Customer from: Norway - Date of Stay: June 2011
Type of Traveller: Mature Couple - Age Group: 60 +
Type of Traveller: Mature Couple - Age Group: 60 +
have stayed at this hotel several times, and for the price we find it very satisfactoty. in summer aircond is essential which is only in the so-called superior rooms.
9.0
Yeego Customer from: United Kingdom - Date of Stay: June 2011
Type of Traveller: Family Traveller - Age Group: 41 - 50
Type of Traveller: Family Traveller - Age Group: 41 - 50
Really enjoyed my stay. Staff bent over backwards to see to our needs. The staff seem to enjoy their jobs and this reflects in their customer service + attitude. Reality. This is a budget hotel. Looked better in real life than shown on the website. The shower is miniscule + the room was slightly shabby. However i am a perfectionist + for the price it was great. I could not fault the cleanlinass (i am paranoid) I would DEFINATLY stay again, and i am looking to re-visit the end of july. I will however stress i use this hotel as a base, not a romantic getaway
6.0
Yeego Customer from: Australia - Date of Stay: June 2011
Type of Traveller: Honeymooners - Age Group: 31 - 40
Type of Traveller: Honeymooners - Age Group: 31 - 40
The only thing good was it was clean. It was small the water was cold for some showers and it was noisy. The Hotel was safe and right near transport however we would not feel safe venturing anywhere else. If you dont know London pay a bit more money and stay closer.
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