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Customer Questions |
| Leisure Inn Hotel London |
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 Address: Leinster Gardens, 40-41, W2 3an, London - Property Type: Hotel |
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| Location Overview |
| Leisure Inn is a 2 star tourist class hotel, housed in a historical Victorian style Building, located in the heart of London to the north of Kensington Palace and Hyde Park. The Leisure Inn's refurbishment was completed in 2003 and now offers clean and comfortable accommodation in modern style. The citys main tourist attractions, business district, shops, restaurants, bars and entertainment venues are within easy reach from the hotel, making it the ideal choice for both business and leisure travellers. The nearest airport to the hotel is the London Heathrow Airport, which is located 24km from the hotel. The Queensway underground station within walking distance from the hotel provides easy access to the entire city and surrounding areas |
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| Rooms Information |
| The hotel features 45 comfortable rooms, tastefully furnished with stylish modern décor and neutral colours. All rooms are equipped with a full en suite bathroom, hairdryer, trouser press, television with satellite TV, AM/FM radio, direct dial telephone, high speed internet access, work desk with lamp, tea/coffee making facilities, alarm clock and fridge on request |
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| Restaurants & Bars |
| A full continental buffet breakfast is served every morning in the hotels breakfast room, offering guests a wide selection of fresh fruits, cold and hot dishes. For any further dining requirements guests can choose from one of the many restaurants, bars and cafes within in walking distance from the hotel |
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| Facilities & Services |
| Leisure Inn Hotel London provides guests with a few facilities and services including 24 hour reception, concierge services, multilingual staff, facilities for disabled guests, lounge, elevator, CCTV security cameras, luggage storage room, safe deposit boxes at reception, tourist information, airport shuttle service, sightseeing tours, pay parking facilities, high speed internet access, use of fax machine at reception, babysitting on request, daily housekeeping services, medical assistance and wake up calls |
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| Customer Reviews |
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| Reviews from 1 to 5 out of 5 |
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| Location is wonderful.. food ok. It was the only problem, that our reservation papers was disappeared, and we have to wait till somebody will check everything. |
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| The hotel wasn’t nice like than described. My room (n.404) was very dirty (spots on the moquette and walls, much powder, ecc ecc). The heating didn’t work well (the radiator was off) and at night the room was very cold, also from the window entered cold air. The bed was uncomfortable (I don’t think that was a double bed, probably were two pieces of sofa.. connects with two nails and iron clips – bed height was 1,70 cm and width was like 80 cm --very small!). Also there wasn’t hot water in the lavatory (we stayed for 5 nights!). The receptionists were unkind (we explained the problem of heating and they resolved nothing). The only nice things were the breakfast (simple but discreet) and the location near the undergrounds. The prices are cheap but the services are very scarse. In my opinion you should find better hotels (with same prices) than this. |
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| location of the hotel is O.K. close to Hyde Park and central London. Room was very small, same for the bathroom. For a continental breakfast it was good. Related to the prices of other hotels it's a reasonable hotel |
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| When we arrived to our hotel, there had been something wrong with the arrival date. The Hotel thought we should arrive on friday the 23:rd of november when we actually should arrive on thursday the 22:nd. Luckily they werw so professional so they gave us a luxory apartment with Jacuzzi and erything the whole weekend. |
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| We had booked to seperate double rooms for two young couples and the first night we ended up living together all four in a so called apartment of theirs. There were two beds and one bathroom which the four of us had to share. That was definitely not satisfactory and we complained asap but were asked to come back next morning at 7.30 am. So we did and there we got to now that we had to wait until 10.30 before the manager would arrive. We came to London to see the city and not sit and wait for a room so we decided to come back later and have a chat with them. So we did and we ended up getting to twin rooms which was not what we asked for. They simply said that everything was booked so they couldn't do anything. They suggested us to write to yeego as we have booked the hotel through you. The rooms were fine until we got to know that in one of the room the toilet didn't work and there was no hot water. All in all we were a bit disappointed so to say and hope that in collaboration with yeego can get some compensation. Best regards, Gauri Varma Heise |
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