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| Hotel Do Caracol, Azores Islands |
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 Address: Estrada Regional 1, Silveira, Angra Do Heroísmo, 9700-193, Azores Islands - Property Type: Hotel |
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| Location Overview |
| Hotel Do Caracol, the first 4 star hotel in Terceira island, is situated in Silveira on the west side of Angra do Heroísmo, a world patrimony city. Nearby the Atlantic Ocean, facing the known Monte Brasil that dominates Angra do Heroísmo's bay, the hotel offers a sober and functional decor besides a spectacular view composed of sky's blue and nature's green, elements combined to provide quiet vacations as well as an excellent ambience for unforgettable business' meetings. The hotel is within easy reach of a number of tourist attractions, shops, restaurants and entertainment venues. The Ponta Delgada Airport is the nearest airport to the hotel, which is located 22km away |
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| Rooms Information |
| The hotel has 83 rooms, 6 junior suites, 7 standard suites and 4 executive suites; elegantly decorated with stylish modern furnishings and light pastel tones. All rooms are equipped with a private en suite bathroom, hairdryer, air conditioning, mini bar, safe deposit box, television with cable TV, direct dial telephone, internet access, work desk with lamp and an alarm clock radio. Some of the rooms also have a balcony with sea views |
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| Restaurants & Bars |
| The restaurant Cozinha do Caracol offers an la carte menu composed of meals from different origins and flavours, from the traditional regional specialities to Portuguese and international cuisine. In Snack Bar da Silveira guests can have a drink or take a light meal while enjoying the magnificent view over the Atlantic Ocean, listening to the waves hitting the rocks. The Piano Bar offers guests a sophisticated and calm ambiance created by the sound of a piano, providing guests with the ideal atmosphere to savour a favourite drink after a long day |
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| Facilities & Services |
| Facilities and services provided by the hotel include 24 hour front desk, room service, concierge services, health club, sauna, Turkish bath, Jacuzzi, gym with fitness equipment, indoor heated pool, squash court, outdoor swimming pool, childrens outdoor swimming pool, tennis court, diving school, beach services, beauty salon, hairdresser, car rental service, free private parking, multilingual staff, TV lounge, shopping arcade, babysitting service, laundry and ironing services, games room, garden, facilities for disabled guests and wake up calls |
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| Business Facilities |
| The Hotel Do Caracol has 3 conference rooms that can accommodate up to 250 people, equipped with audiovisual and conferencing equipment, available for meetings, conferences, banquets and a variety of functions. Hotel staff can assist with the planning and running of any event to ensure its success and catering services are also available |
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| Customer Reviews |
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| Reviews from 1 to 2 out of 2 |
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| Our experience in this hotel was not satisfactory due to the rooms we were assigned and the attitude of the staff trying to mislead us. When we arrived our room was in level -1 in front of a wall. So, it had scarce natural light and a mouldy smell probably caused by the lack of ventilation and light. Naturally, we asked to change that room, but the staff always answered "tomorrow". As we could see many people checking in and out and we remain in that basement room, we fill a complaint form (like many other guests in that kind of rooms). Finally, the fourth time we complained they changed our room. The new one had fine views but it was terribly noisy in the bathroom because of the lack of acoustic insulation for the pipes for the main air conditioning system. Other guests staying less days (we travelled for one week) did not get their room changed. We know many hotels have superior tariffs for rooms with "sea view", but the other rooms (at least in a four stars hotel) should be "garden view", "pool view" or "mountain view". We have never seen an hotel like this with rooms with "wall view" (aprox. 14 rooms). Any case, it should be advertised previously. Hotel installations were fine, according its category (and its price). |
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| Nice rooms. Good service. Good breakfast. Not close to the city centre. Crowded: there was a Congress (Golf?) at the week-end. Otherwise must be very quite. |
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| More Hotels in Azores Islands |
| Holiday Inn Azores - Avenida D. Joao Iii, 29, Ponta Delgada, 9500-310 |
| Vip Executive Azores Hotel - Rotunda De São Gonçalo, 131 - S. Pedro, Ponta Delgada, 9500-343 |
| Hotel Canadiano - Rua Do Contador 24 A, Ponta Delgada, 9500-050 |
| Ponta Delgada Hotel - Rua Dr Bruno Tavares Carreiro 61, Sao Miguel Island, 9500-050 |
| Sao Jorge Garden Hotel - Rua Machado Pires- Velas, 9800-526 |
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