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Customer Questions

Bonus Program

What is the Yeego.com Bonus Program?
The Yeego.com Bonus Program is a way for us to reward our loyal customers with even more discounts. Bonus Points are awarded with each booking confirmed. Earned bonus points may be used against any future bookings.

How do I join the Bonus Program?
Joining the Bonus Program occurs automatically when you make your first booking with Yeego.com. There is no extra cost for joining the program.

What are Bonus Points?
When you book with Yeego.com you will be awarded Bonus Points that you will then be able to use to obtain discounts on future bookings.

How do I earn Bonus Points?
For each booking you make with Yeego.com you will earn Bonus Points in proportion to the cost of the booking. Bonus Points will be held in a pending area until two days after the check-out date of your booking, when they will be added to your Bonus Points account. Once in your account you will be able to use these Bonus Points against hotel bookings.

How many Bonus Points will I earn for each booking?
You will earn 3% of the booking total in Euros. However, you will not earn Bonus Points on a saving made using Bonus Points on a booking. For example, if a booking with the total amount EURO100 is made and you choose to use 10 Bonus Points against the booking, you will only earn Bonus Points on the EURO90 remainder of the booking total.

How much are Bonus Points worth?
One Bonus Point is equivalent to one Euro.

When can I start using my Bonus Points?
You will be able to start using your Bonus Points two days after the check-out date of the booking for which they were awarded.

How do I use my Bonus Points?
If you have Bonus Points in your account, you will be asked during the course of making your booking how many Bonus Points you wish to use. You can choose to use any amount of your available Bonus Points, including none. Bonus Points that are not used against a booking remain in your account.

Can I exchange Bonus Points for currency?
No. Bonus Points can only be used to obtain discounts on bookings and we cannot make payments to customers in place of using Bonus Points.

What happens if my booking is cancelled or unavailable?
No Bonus Points will be earned on bookings that are cancelled or unavailable. Bonus Points that were pending when the booking was made will not be credited to your account.

How can I check my Bonus Points balance?
When you log in to your client control panel you will see how many pending and awarded Bonus Points you have displayed below the main table listing your bookings. Each amount, however, is only displayed if it is greater than zero.