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Mercure Hotel Westbahnhof, Vienna
Address: Felberstrasse 4, 1150, Vienna
Hotel Photos (8)
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Location Overview
Hotel Mercure Westbahnhof (former Dorint am Europaplatz), an international four-star deluxe city hotel, is located in the heart of Vienna along with direct link to Vienna Airport with shuttle bus and underground and next to the West Station. Vienna's cultural sights are all within walking distance, just 5 minutes and Europe's longest shopping street "Mariahilfer Strasse" starts right in front of the hotel. After a complete renovation the hotel ensures a high quality of all services and comfort, which will meet the demands of both leisure and business travellers
Rooms Information
The Hotel Mercure Westbahnhof, the 8 storey stone facade building, features 252 peaceful and soft colored guest rooms which are fully equipped with private bathroom including bath and shower, hair dryer, international direct dial phone with voice mail system, 35 channel cable TV and pay per movie channel, mini-bar, working desk, fauteuil and modem internet access
Restaurants & Bars
Each morning a particular abundant best breakfast in town awaits the guests at The Mercure, ensuring an unhurried and serene start to new day. Guests can dine in the Klimt Restaurant dating from the Austro-Hungarian Monarchy, which offer rich varieties of local specialties and international cuisine. Enjoy a cup of coffee, tea or hot chocolate, choose a piece of delicious cake, tart, pastry, strudel and other typical Viennese sweet/pudding out of a tremendous selection at Einspanner, the traditional Viennese coffee shop. The hotel also has a bar and a winter garden
Facilities & Services
For your additional comfort the hotel provides laundry facilities, dry cleaning service, spa or sauna, concierge service, shoe shine machine, safety deposit box and currency exchange at front desk, underground car parking, air-conditioned public areas, 24-hour front desk, 3 lifts, 24 hrs porter service, shop, car rental facilities, disabled facilities and medical services on request. The hotel is equipped with a conference room
Average
8.0
Customer Reviews (17)
From 1 to 5 out of 17
8.0
Yeego Customer from: Italy - Date of Stay: March 2010
Type of Traveller: Outdoor/Sports Adventurer - Age Group: 51 - 60
Type of Traveller: Outdoor/Sports Adventurer - Age Group: 51 - 60
The main problem with this hotel is that the room doesn't have a thick courtain for the window, so that early in the morning sun light awaked us
8.0
Yeego Customer from: Israel - Date of Stay: December 2009
Type of Traveller: Family Traveller - Age Group: 41 - 50
Type of Traveller: Family Traveller - Age Group: 41 - 50
I enjoyed the hotel
8.0
Yeego Customer from: United States - Date of Stay: October 2009
Type of Traveller: Business Traveller - Age Group: 51 - 60
Type of Traveller: Business Traveller - Age Group: 51 - 60
Easy check in. Nice room though a bit small for 3. Great breakfast. Wonderful service. Easy access to subway and trains. Would stay here again.
7.0
Yeego Customer from: Canada - Date of Stay: May 2009
Type of Traveller: Budget Traveller - Age Group: 51 - 60
Type of Traveller: Budget Traveller - Age Group: 51 - 60
Hotel was in a convenient location, close to Trains, clean and quiet. Staff was helpful and food was good. I would definitely recommend it and would not hesitate to book there again... if I get Back to Vienna
6.5
Yeego Customer from: France - Date of Stay: May 2009
Type of Traveller: Business Traveller - Age Group: 26 - 30
Type of Traveller: Business Traveller - Age Group: 26 - 30
I stayed at the Mercure Westbahnhof for 2 nights. My overall experience at the hotel wasn't as good as I expected especially considering that the hotel boast a four star standard! The room was okay and the breakfast buffet was really good! However, I was quite frustrated when utilizing the TV as to change channels you have to browse though the menu all the time which was really annoying hence I just skipped utilizing the TV set! Second, there were absolutely no internet access for free in the hotel, you had to pay about 10 euros to be able to utilize their wi-fi! Third, the hotel really need a bit of renovation as the carpet and wallpaper really need to be renewed! For the same price and area in the city, you can have a way way better hotel room + services in Wien! I do not recommend this hotel and will not return to this hotel again unless they start a renovation program with better services offered to their customers.
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